General Terms and Conditions
These Terms and Conditions set out the rules that apply when you use Amigo Wins. They explain our relationship with you, how accounts should be used, and the practical steps we take to process deposits, withdrawals and promotions. By registering and using our services you agree to follow these rules and any other policies published on site.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to use your account. We may suspend or close accounts where information appears false, where there is suspected fraud, or where a user attempts to operate more than one account. You must notify us immediately of any unauthorised access.
Eligibility requirements
Accounts are available only to people who meet the legal age for gambling in their jurisdiction - for UK players this is 18 or over. You must register with truthful personal details and may be asked to provide documents to confirm identity and address. KYC checks are required before the first withdrawal and may be requested again for larger transactions.
Acceptable platform use
Use the site lawfully and fairly. Prohibited conduct includes fraud, money‑laundering, chargebacks intended to reclaim funds, using multiple accounts to claim promotions, tampering with games, or attempting to manipulate results. We reserve the right to withhold bonuses, void winnings, or close accounts where abuse or collusion is detected.
General bonus and promotion rules
Promotions are subject to specific terms which sit alongside these main Terms and Conditions. Unless stated otherwise, bonus funds carry wagering requirements and contribution rates. For example, many offers require 35x wagering on bonus funds and allow a maximum £2 bet per spin or game round while wagering. Slots typically contribute fully to wagering while table and live games often do not contribute. Bonus validity and other limits are stated in each promotion and must be followed.
Deposits and withdrawals
Minimum deposits start from around £10 and you may fund your account using the payment methods shown in your Wallet. Withdrawals will only be paid to verified accounts and we may apply checks before releasing funds. Withdrawals are normally processed after KYC is completed and may take 36-72 hours to reach you depending on the method. We may set deposit and withdrawal limits, and large payouts can require additional verification.
Dispute resolution
If you have an issue, contact our support team so we can investigate. Raise the matter through live chat or email [email protected] and provide relevant details. We aim to resolve disputes promptly; where we cannot agree, we will outline further steps for escalation in our reply. Use of independent external dispute bodies will be explained if applicable.
Updates to Terms and Conditions
We may update these Terms from time to time. Any material change will be posted on site and, where appropriate, notified through your account. Continued use after changes have been published indicates acceptance of the revised Terms. Always check the latest version before playing or claiming promotions.